SKINCARE
IS TALLOW FOR ALL SKIN TYPES?
Yes! Tallow is non-comedogenic and closely mimics human sebum, making it excellent for dry, sensitive, and even acne-prone skin.
WILL THIS MAKE MY FACE GREASY?
Not at all! Levante's formula is lightweight and fast-absorbing, delivering deep hydration without a greasy residue.
CAN I USE IT ON MY BODY TOO?
Absolutely! Our tallow is safe and beneficial for both face and body, providing intense hydration wherever your skin needs it.
OUR TALLOW
WHY IS TALLOW SPECIAL?
Tallow is bioavailable, meaning your skin absorbs it effortlessly. Unlike water-based moisturizers filled with synthetic fillers, tallow is rich in skin-loving vitamins (A, D, E, & K) and essential fatty acids for deep, long-lasting hydration.
DOES YOUR TALLOW SMELL LIKE BEEF?
No! Unlike traditional tallow products, Levante's tallow is expertly crafted with luxury-inspired essential oil blends—ensuring a sophisticated, non-beefy scent.
IS YOUR PRODUCT ORGANIC?
Yes! Our tallow is sourced from local 100% grass-fed, grass-finished cattle, ensuring purity. We never use artificial fragrances, parabens, or harmful preservatives—just clean, nature-based ingredients.
RETURNS & ORDERS
WHAT IS YOUR RETURN POLICY?
If you're not happy, we're not happy. We offer returns or exchanges within 30 days of delivery. Please email orders@levante-skin.com to initiate your return. The return shipping cost may be deducted from the order refund.
HOW LONG WILL MY RETURN TAKE?
Once we receive the returned items, please allow 5-7 business days for your return to be processed.
HOW DO I MODIFY OR CANCEL MY ORDER?
Please contact us at orders@levante-skin.com. If your order has not shipped, we can modify or cancel your order immediately. If your order has already shipped, we would be happy to process a refund once your order has arrived.
MY ORDER IS DAMAGED, WHAT DO I DO?
If your order arrived damaged, we sincerely apologize and would like to fix this immediately! Please email orders@levante-skin.com so we can send you a replacement.
SUBSCRIPTIONS
HOW DO I MODIFY OR CANCEL MY SUBSCRIPTION?
You can adjust, pause, or cancel your subscription anytime by clicking on "Subscriptions" in the menu bar.
WHEN WILL I BE BILLED FOR MY SUBSCRIPTION?
You’ll be billed on the same day each cycle based on your chosen delivery frequency.
SHIPPING
WHERE DO YOU SHIP?
We currently ship within the U.S. and Canada. International shipping options are coming soon!
HOW LONG DOES SHIPPING TAKE?
Please allow 1-2 business days for order processing. Delivery times vary between 2-7 business days, depending on your location.
HOW MUCH DOES SHIPPING COST?
We offer fast and free shipping within the U.S.!
OUR COMPANY
WHAT DOES "LEVANTE" STAND FOR?
Levante has its roots in the Latin word levare, meaning "to rise" or "to lift". We believe this name perfectly encapsulates our mission: to elevate, enhance, and refine both skin health and overall wellbeing.
WHERE IS LEVANTE HEADQUARTERED?
We are proudly located in Dallas, Texas!
WHY WAS LEVANTE FOUNDED?
We founded LEVANTE in response to a deep frustration with the current skincare industry. Our vision was to create effective skincare products that did not come at the expense of overall health and wellbeing.
OTHER
HOW CAN I CONTACT CUSTOMER SUPPORT?
Please contact us at info@levante-skin.com for any questions, concerns, or feedback!
DO YOU OFFER WHOLESALE OR BULK ORDERS?
Yes! If you're interested in carrying Levante Skin in your store, email us at info@levante-skin.com for more details.